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MONITOR & RESPOND

Stay informed and
improve customer relationships

Zip Promoter makes it easy to continue the conversation, improve relationships with all your customers, and show prospects and customers alike that you’re listening.Don’t leave your customer journey up to chance. Optimize your digital presence with ZipListings®.

Stay informed with Review Monitoring.

Google. Facebook. Yelp. There’s no shortage of places where consumers can leave you feedback, and with multiple locations listed across hundreds of sites, simply staying on top of it all can seem insurmountable. Review Monitoring leverages Zip Promoter’s direct integrations with sites across our Network to pull all your reviews, from every location, into a single dashboard so you can stay informed at scale.

No-guesswork notifications.

Review Notifications alert you the moment Zip Promoter detects a new review. Schedule updates to come in as you get reviews, or on a cadence that works with your schedule.

Engage with customers on their terms — intelligently.

An effective review response strategy enables you to engage productively with your customers. It provides you with additional insights, and improves the experience your customers have with your brand. Zip Promoter’s Intelligent Review Response makes addressing negative feedback, and acknowledging happy customers, easier than ever.

Intelligent Review Response takes Zip Promoter’s best practices for building an effective response, and rolls them into an easy-to-use feature. Harnessing the power of Sentiment Analysis, Intelligent Review Response helps users quickly determine the important keywords in each review, then uses those keywords, and underlying sentiment, as the dynamic building blocks for a personalized, on-brand response — every time.

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See first-hand how ZipPromoter can help you better manage your digital presence and attract more customers.